Legal

Refund Policy

Last updated October 23, 2026. Snaprail purchases are not available yet. This page explains the approved refund request window for when sales open.

14-day request window

You may request a refund within 14 days of a future purchase. Email support@snaprail.app with enough information from your receipt to find the order. Please do not send full payment-card details.

Processing

Requests will be reviewed and processed through the payment provider used for the purchase. We will publish any additional checkout-specific instructions before accepting payments. This page does not promise automatic approval or a particular processing time.

Your rights

This request window does not limit any rights you may have under applicable consumer law.